Tokens in two clicks, urgent first, a lobby screen in two languages.
For clinics in the UAE
From the front desk to payroll, one system for your clinic
NobatGenie runs your walk-in queue and your doctors' day, shows what each doctor and service earns, and carries the same records into UAE payroll, gratuity and Emiratisation. In English and Arabic.
- Walk-in queue
- Clinician turns
- Doctor productivity
- Emiratisation
- UAE payroll
- Data hosted in your country
Shift, turns and productivity on the phone. Call next, start, finish.
Which doctors, services and hours make money, and fair incentive pay.
Leave, gratuity, GPSSA, WPS and Emiratisation, checked by a second person.
Keeps your medical records and insurance billing as they are
NobatGenie does not replace your EMR or your claims system. It runs the parts they leave out: the queue, the doctors' day, productivity, HR and payroll. You change nothing that already works.
- Your EMR keeps patient records, prescriptions and NABIDH
- Your billing system keeps insurance claims and eClaimLink
- NobatGenie adds the queue, the doctors' day, productivity, HR and UAE payroll
- We load your price list, procedures and staff for you
Everything a clinic runs on, in one place
Built for Gulf clinics first: Dubai, then the rest of the UAE and Saudi Arabia.
Walk-in queue and lobby screen
Reception issues a numbered token in two clicks and prints the slip. Urgent cases go first. The lobby screen calls each number to its room in English and Arabic, and never shows a patient's name.
Clinician turns on the phone
Each clinician sees today's shift, booked turns and walk-ins. Call the next patient, start the visit and finish it; the turn is recorded and valued as it happens.
Know what each doctor and service earns you
Every procedure carries its fee, its cost and a work value (RVU). Compare doctors fairly, base incentive pay on the work done, and see which services, branches and hours make money, and how long walk-ins wait.
Appointments, rosters and rooms
Appointments and the waitlist run on the clinic's own clock. Shifts, rooms and equipment are planned together, and a canceled slot can be offered to someone on the waitlist.
Emiratisation
Your position against MOHRE targets for your sector and size, with the rule behind every count, so you can see why a person is counted or not.
UAE payroll
Leave pay, end-of-service gratuity, GPSSA for UAE nationals and the WPS salary file. Every run is reviewed and approved by a second person before it is paid.
The whole HR suite
Employees, attendance, leave and other requests, recruitment, policies and performance: the full HR system, not just the clinic screens.
Arabic and English
Switch any screen to Arabic, laid out right to left, with one click. Numbers stay in Western digits and dates follow the clinic's timezone.
Your data stays in your country
Each clinic's records are hosted in its own country: UAE clinics in the UAE, Saudi clinics in Saudi Arabia.
See a Dubai clinic's day in two minutes
A walk-in arrives, the doctor calls her on the phone, the lobby screen sends her to the room, and the visit is recorded, valued and counted. Narrated in English and Arabic.
Click through it yourselfA synthetic demo clinic. RVUs and prices are sample values, not a DHA tariff.
A day at a Dubai clinic
| Walk-ins | 38 |
| Average wait | 14 min |
| Visits valued | 61 RVU |
How it works
Set up the clinic
Branches, opening hours, procedures with their fees and RVUs, clinicians, rooms and equipment. We help you import what you already have.
Run the day
Reception issues tokens and books appointments; clinicians work from their phones; the lobby screen keeps patients informed.
See it and pay it
Productivity and wait times update as turns finish. HR measures Emiratisation and runs UAE payroll from the same records.
Pricing
Four plans, from US$99 a month for up to 25 staff, with AI agents included. Prices are in US dollars.
Free 30-day pilot
Run the queue at one reception and one month's payroll for one branch, on your own data. No commitment.
Start a free pilot- Startup · Up to 25 employees
- Teams · 26–100 employees
- Business · 100+ employees
- Sovereign · Your servers or your country
Questions clinic owners ask
Do I have to replace my EMR or billing system?
No. NobatGenie works next to them. Patient records, NABIDH and insurance claims stay where they are; NobatGenie adds the queue, the doctors' day, productivity, HR and payroll.
Where is my data kept?
In your country. UAE clinics are hosted in the UAE and Saudi clinics in Saudi Arabia.
What is an RVU, and why should I care?
A relative value unit is a work value for each procedure, so a long laser session counts for more than a quick consultation. It lets you compare doctors fairly and base incentive pay on the work they actually did, not only on what was billed.
Does it work in Arabic?
Yes. The clinic, queue, Emiratisation and UAE payroll screens switch to Arabic, right to left, and the lobby screen always shows both languages. The rest of the HR screens follow.
Does payroll cover WPS, gratuity and GPSSA?
Yes. NobatGenie prepares leave pay, end-of-service gratuity, GPSSA for UAE nationals and the WPS salary file, and a second person approves each run before it is paid.
Can I try it first?
Yes. The free 30-day pilot covers the queue at one reception and one month's payroll for one branch, on your own data.
Ready to see it with your own clinic?
We will set up a demo with your procedures and your team, in English or Arabic.
Or write to hello@nobatgenie.com